Making the Most Out of Your Law Firm’s Digital Footprint Without Spending a Dime
- Brent Harkins
Having a strong digital presence in 2024 is a must for any business hoping to stand out amongst competitors, including divorce and family law practices. Your digital footprint is an excellent way to attract potential clients, build ethos, and remain competitive in saturated markets. As business operating costs, advertising costs, and the general cost of living go up, exploring ways for your law firm to enhance its digital footprint without spending a dime is a no-brainer.
Making the Most of Your Law Firm’s Website
Your divorce and family law firm’s website is often the first point of contact for potential clients, leaving an impactful first impression. Additionally, think of your website like one of your most valuable employees, always working overtime every single day of the year. A well-designed website that effectively communicates your law firm’s value, reputation, and services (that is mobile and desktop-friendly) is a necessity. In the big picture, a professional and user-friendly website contributes to higher search rankings, increased visibility, higher conversion rates, and a more prominent online reputation. Having a strong foundation and a solid search engine optimization strategy applied across the board from the beginning is extremely beneficial and can avoid painful website refresh projects. A well-designed website can be costly and truly is the first step, but we still want to focus on some zero spend strategies to make the most out of your website. Where you can take it a step further without incurring additional costs is by continuing to add value to your website that will in turn increase search rankings and boost your website’s SEO. Let’s discuss a few ways to do this:
No-Cost Website Maintenance Tips
After the initial website start-up and development costs, maintaining and optimizing the website can be straightforward and require no additional spending. Here are three tips to help your law firm’s website work to contribute to the overall digital footprint of your practice:
#1. Utilize Internal Resources for Ongoing Website Maintenance and Updates
Turn towards your existing staff members and leverage their skills to assist with consistent website updates and maintenance. While this may not be the best use of time for a high-billing attorney, support staff and operations staff with basic website management skills can manage these tasks, especially if your website has a solid foundation and structure to continue building upon. Tasks to complete on a frequent basis may differ based on the nature and strategy of your law firm, but here are some website maintenance tasks to consider implicating:
- Adding additional content with high word counts across the website including service pages, blogs, frequently asked questions, and more.
- Regularly updating information on the website to make sure it is current, accurate, and shared appropriately.
- Testing important functionalities like the contact form, crosslinking, and other form functions to ensure they’re working properly.
#2. Keeping Content Fresh and Relevant on Your Law Firm’s Website
To engage users and keep them on your website pages longer, share new blog posts (1200+ words) on a monthly basis, upload detailed case studies throughout the year (4000 words or longer), and refresh service pages as needed. By sharing current and relevant information reflecting the latest news from your law firm, the legal industry, and societal trends, and updating existing content you are sending a signal to search engines that your website is active and resourceful.Which should in turn boost your family law firm’s SEO performance. Since sections of these updates require specific legal knowledge, make sure to have a legal review system prepared so that an attorney can make sure the content is legally sound before a support staff uploads the information to the law firm’s website.
#3. Leveraging Free Tools for Analytics and Search Engine Optimization
Gathering insights into what type of content is resonating with your audience and better understanding who your audience is is an important part of expanding your law firm’s digital footprint. Free tools online can help monitor and track your divorce and family law firm’s website. For example, Google Analytics and Google Search Console share data regarding your divorce and family law firm’s website, user behavior, and search performance. Within your own website hosting platform like WordPress, there are free plug-in options you can install like Yoast SEO to help analyze and optimize the content you are adding to your law firm’s website.
Optimizing Your Firm’s Google Presence Without Spending a Dime
No matter what phase of growth your law firm is in, claiming and optimizing your Google My Business Profile is one of the most valuable things you can do for your divorce and family law firm’s digital footprint. This free platform even provides a profile strength rating and recommends where you can build out your Google My Business profile to perform better on Google search results. A well-maintained and frequently updated GMB profile can do wonders for making your law firm appear in local search results and map packs. With Google being a go-to search engine, your firm’s GMB profile makes it easier for potential clients to identify and contact your divorce firm. Having an optimized GMB profile adds credibility to your law firm’s business and reputation, ultimately building your law firm’s digital footprint without spending a dime.
Maximizing Search Benefits on Google My Business Profile
Account Setup Tips
Providing complete and accurate information about your business is paramount. In addition to the recommended Google tasks to build your profile strength, make sure that your law firm’s business name, office locations, and contact information are all correct on your GMB profile. Include inputs for all the available fields like your website URL, hours of operation (and holiday hours as needed), and detailed service descriptions to support your divorce firm’s digital footprint. Google rewards consistent information with increasing credibility and ultimately better search results for your divorce and family law firm. Creating a seamless experience without contradicting business information across your digital footprint improves your client’s experience and user journey.
Use High-Quality Visuals and Engage With Your Audience
Beyond a solid structure and ensuring your GMB profile is accurate and up to date, you can take your Google presence to the next level by sharing high-quality photos of your law firm and its staff in addition to posting frequent updates with a variety of calls to action available to select from. Visual content on your Google My Business profile also makes your law firm look more engaging and attractive to potential clients. Visuals tell a story about what it is like to work with your divorce firm and help put a face to the name. In addition to adding visual elements, responding to client questions and reviews in a timely and appropriate manner is a no-cost way to get more out of your law firm’s digital footprint. Quick responses highlight your law firm’s commitment to excellent service and positive user experiences.
Building Your Law Firm’s Digital Footprint with Quality Reviews
Getting More Law Firm Reviews
Quality, high-rated reviews are priceless when it comes to building your divorce and family law firm’s digital presence. Typically, law firms collect reviews through their Google My Business profile and use the opportunity to import reviews into your law firm’s website modules. Reviews are one of the best ways to establish your law firm’s credibility and position your firm as a leader in its practice area This helps potential clients become more inclined to trust your firm to represent their caseClient reviews are a valuable way to show potential clients the quality of your work instead of just telling them on a webpage so it’s important to have a straightforward system in place to collect reviews. There are a few ways you can go about attaining more reviews from clients. First is the tried and true option of politely asking in person after a successful case to write a review on your GMB profile. You can also reach out to your clients through personalized email sequences or ask them to leave a review for your business on its Facebook page.
Replying to Good and Bad Reviews
When focused on building your divorce and family law firm’s digital footprint, replying to both positive and negative reviews is an important part of your marketing strategy. Thanking clients for their positive reviews and addressing any specific elements or employees mentioned shows your law firm’s commitment to client satisfaction even after their case closes. For any negative or inaccurate reviews, respond professionally and offer to resolve the issue if necessary. Negative reviews that are inaccurate or spam can be reported to Google and potentially taken down. By responding proactively, your law firm is showing potential clients your commitment and value provided for clients.
Leveraging Divorce and Family Law Firm Social Media
In such a social-focused world you can bet your law social media presence plays a role in the effectiveness of your law firm’s digital footprint. Building a strong and consistent presence on Meta platforms– Instagram and Facebook– and LinkedIn is crucial in 2024 to connect with potential new clients and potential new hires.
Setting Up Your Social Media Accounts
Create professional accounts for your law firm on Instagram and Facebook if you haven’t already. Make sure all of your business information is up-to-date and accurate. Take action to reflect your law firm’s branding from the website to also reflect on your social media sites to provide a cohesive user experience throughout the marketing funnel. Utilize high-quality images for profile images and cover photos, and make sure to include outbound links to relevant sources like your firm’s website or other social media accounts.
To create a LinkedIn profile for your divorce and family law firm, you’ll need to have a personal LinkedIn account before you can create a new company page. From there, you can select the page type and begin adding the specific details identifying your divorce and family law firm and ensuring all business information is correct. Upload a profile picture and tagline and confirm with LinkedIn. Encourage other members of your practice to follow your business page and interact with it for increased engagement.
Creating High-Quality Content for Different Social Media Platforms
To gain and maintain an audience, regularly share content on Instagram and Facebook that is both engaging and informative. Topics that could be relevant to share on your law firm’s Instagram and Facebook include firm or employee highlights, legal tips and tricks, client success stories, and relevant news in your firm’s area of practice. A mix of visual content with an emphasis on video content is the direction to take in 2024. Consistently posting can help the algorithms put your content in front of more accounts, but make sure to prioritize quality over quantity for a cohesive brand presence.
LinkedIn is another excellent and free platform to make the most out of your law firm’s digital presence without cutting into your marketing dollars. Since LinkedIn is focused on building a platform for professional networking, establishing your law firm as an industry leader on the platform can lead to countless professional and referral opportunities. By connecting with other legal professionals on LinkedIn and consistently posting updates, your professional network will continue to grow along with the strength of your digital footprint.
TikTok for Attorneys
A final and free social media platform to help build a robust digital footprint for your divorce and family law firm is TikTok. Known for its high engagement and its growing use as a search forum, TikTok is designed to share short engaging videos with the world. Since legal jargon and state laws can be difficult to understand, sharing video content in an easy-to-understand way regarding divorce and family law matters, educates a wider audience, making legal knowledge more accessible.
The user base on TikTok tends to be younger than on Instagram, Facebook, and LinkedIn, but the engaging video content created for TikTok typically performs well on other platforms too. On TikTok, your divorce and family law firm can engage with a large audience by responding to comments, participating in trends, and making other content as appropriate for your firm.
Making the Most of Your Marketing Budget with a Legal Marketing Agency
Enhancing your divorce and family law firm’s digital footprint does not need to come with a huge price tag. With your internal resources focusing on these three key areas– website maintenance, Google optimization, and social media engagement – you can contribute to creating a robust digital footprint for your law firm without having to spend a dime.
If you need experienced guidance and hands-on work across the board for your law firm’s marketing strategy, reach out to Cardinal Concepts and we would love to help your law firm and your law firm’s digital footprint grow without breaking the bank.