7 Reasons Your Law Firm’s Content Sucks

Content is king, not just in the world of legal services, but in the competitive digital marketing world as a whole. For law firms, crafting effective and engaging content is not just a matter of online presence—it’s a strategic necessity to attract and retain clients. However, creating impactful legal service content is often easier said than done. We’ll dive into seven critical reasons why your law firm’s content might not be performing as expected, and how to turn it around to your advantage. We will explore how a targeted approach can differentiate your firm in a saturated market and establish your expertise in the eyes of potential new clients. Moreover, understanding these pitfalls can empower your firm to create content that not only informs but also converts prospects into loyal clients.

1. Lack of Content Strategy

The Pitfall: Many law firms fall into the trap of producing content without a clear strategy. This ad-hoc approach leads to wasted resources—time, energy, and opportunities. Without a well-defined content strategy, your firm’s message may fail to reach the desired audience, diminishing your chances of attracting potential clients. A content strategy is not just about what you publish; it’s about aligning your content with the overall business objectives and client expectations. A strategic approach ensures that every piece of content serves a specific purpose and contributes to your firm’s long-term goals.

2. Prioritizing Quantity Over Quality

The Shift: There was a time when quantity trumped quality in content creation. However, the tide has turned. Google now prioritizes well-researched, high-quality content. Pages rich in valuable information, exceeding 850 words, rank better. In the legal sector, where trust and expertise are paramount, delivering in-depth, accurate content can establish your firm as an authority in your respective area. Quality content not only improves SEO but also fosters client trust and engagement, positioning your firm as a knowledgeable and reliable resource and industry leader. People facing legal battles are often going through a trying time. They’re looking for reliable and dependable information they can count on to help them get through the issues at hand. Providing individuals with the information they’re looking for is crucial when getting them to consider using your firm’s services.

3. Your Website Sucks

The Challenge: An unoptimized website can significantly hinder your firm’s online visibility and user experience. Key factors like mobile responsiveness, page loading speed, visual appeal, and user-friendly navigation are crucial. A well-optimized website ensures that potential clients can easily find and interact with your content, regardless of the device they use. It’s not just about aesthetics; website optimization involves a seamless integration of technical and user experience elements that collectively enhance your online presence and accessibility. 

One of the biggest areas we see law firm websites struggle in is being optimized for mobile users. In 2023, more than 56% of all web traffic is coming from mobile devices. Furthermore, Google considers mobile website optimization when factoring in how your law firm’s website will be ranked, infact they just launched mobile first indexing on October 31, 2023. Google also puts an emphasis on video and photos, using proper headings, the amount of words and relevant information on each page, and so much more when determining how each website ranks. Your website is one of the first places a new client will find you and as we all know first impressions matter. Investing in your website  can provide you one of the greatest returns on investment.

4. You’re Not Publishing Content on a Consistent Basis

The Importance: Regularly publishing content is vital for SEO and keeping your audience engaged. A sporadic publishing schedule can diminish your online visibility and client engagement. Additionally, you need to be publishing consistently across social media platforms as well to maintain traction. Consistency in publishing not only helps in maintaining a steady flow of new and returning visitors but also signals to search engines that your website is a continually updated source of valuable information. This practice is essential for building a digital footprint that resonates with clients and search and social media algorithms.

5. Sending Too Many or Too Few Emails

The Balance: Email communication is a tightrope walk. Too many emails can overwhelm your clients, while too few can make them feel neglected. Finding the right frequency and content for your emails is key to maintaining a productive relationship with your clients. It’s about striking a balance between being informative and not intrusive, ensuring that each email adds value and keeps your clients engaged with your firm.

Email communication is a great and inexpensive way to communicate with potential new clients when you do it right. Having strong follow up sequences that are automated through a CRM will save you time and money. We use Zapier to integrate Lawmatics with our digital advertising so potential new clients experience a seamless user experience without anyone our legal team ever having to lift a finger or manually follow up. Additionally it’s important the emails you are sending out are concise and to the point.

6. Your Content is Missing the Human Element

The Reality: Legal issues are often personal and stressful for clients. An impersonal approach in your content can make your firm seem distant and unrelatable. By incorporating real-life stories, client testimonials, and a tone that reflects understanding and empathy, your content can resonate more deeply with your audience. It’s about showing that behind the legal expertise, there are compassionate professionals who genuinely care about their clients’ outcomes. Think about what your clients are going through and what they need and try to answer those questions. I really believe people love people. Especially in a world that is so consumed by the digital space, it is more important than ever to keep the human element in everything you do.

7. You’re Not Integrating The Steps Above Into One Strategy

The Integration: Each of these components is crucial, but their real power lies within their synergy. Isolated efforts in content strategy, quality, website optimization, publishing consistency, email communication, and humanizing your content can only go so far. A unified approach ensures that each aspect of your content marketing reinforces the others, working together to create a comprehensive and compelling online presence. This holistic approach not only elevates your content quality but also enhances your brand’s overall impact and reach in the legal marketplace. Creating a strong content strategy for your law firm doesn’t happen over night. It takes time, effort, and thought. For help creating a holistic content marketing strategy for your law firm contact Cardinal Concepts.